Rescues From The Helpline – May 2025

June 30, 2025 | By Neellohit Banerjee
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Be it the dry and humid region of Gujarat in western India, or the cold snow-capped areas of Jammu & Kashmir in north India, when animals are in distress, the Wildlife SOS Rapid Response Units brave all kinds of weather to lend animals a helping hand. Ready to respond to emergency calls on our hotlines, the rescue teams are always on the move. May was nothing short of eventful, and the rescuers were always on their toes with the sharp alertness of night watchmen. A rare reptile visit in a bustling market of India’s largest city, a heavy storm impacting flying denizens in the country’s capital and a snake visiting a hairdresser’s shop in a Himalayan city, our teams witnessed a flurry of interesting cases. Let’s lend an ear to the most fascinating ones that grabbed attention this month.

Delhi-NCR

To begin with, a rather unusual sight startled shopkeepers and passersby at Delhi’s bustling Kamla Nagar Market near Ghanta Ghar. An adult Indian flapshell turtle that had wandered into the busy area drawing a curious crowd, was rescued in time by our team of trained professionals. Amid confusion and well-meaning suggestions to release the turtle into the Yamuna River, one shopkeeper chose a more informed path and contacted our rescue helpline, and waited patiently until the team arrived. Our team reached the location promptly and rescued the turtle before it could come to harm. The turtle was carefully examined and found to be healthy. The reptile was later released into a suitable natural habitat.

The reptile was rescued in time by trained professionals from the busy area amid a curious crowd. [Image (c) Wildlife SOS]

The Delhi helpline remained busy with an overwhelming number of distress rescue calls following a massive storm at the beginning of the month. Many of them were from concerned citizens who spotted black kites in grave danger. From collapsed nests and grounded fledglings, to drenched adults unable to take flight, and birds trapped in fallen branches, the capital’s skyline bore witness to the havoc inflicted on its winged inhabitants. Amid the chaos, residents became rescue heroes, sparking a city-wide effort to save the stranded birds.

Amidst fallen trees, debris-scattered roads, and disrupted power lines, the most silent victims of this storm were the birds. Responding with urgency and compassion, Wildlife SOS rescuers mobilised across Delhi to conduct swift and safe rescues. Black kites were found in a weakened state, showing possible signs of distress, which left many unable to fly. Rescue operations were carried out in multiple locations, including Panchsheel Enclave, C.R Park and Greater Kailash, among other places. The organisation provided critical care to affected black kites at its rescue facility, working closely with veterinarians to ensure their safe recovery.

A black kite bird was found stranded on a tree in Greater Kailash 1. [Image (c) Wildlife SOS]
Another rescue worth mentioning was that of a bird from a VIP location. A young rose-ringed parakeet had wandered inside the Indian parliament, and appeared disoriented. Upon seeing the bird sitting motionless and vulnerable, the parliament’s security personnel informed our team. Once the rescuers reached the location, they safely transferred the parakeet in a ventilated box. They then carefully transported the parakeet to the Wildlife SOS transit facility for observation and supportive care. Veterinary assessment revealed that the bird was too weak to fly; hence the team put the bird under observation for it to receive supportive medication for recovery.

An unexpected visitor — a rose-ringed parakeet— entered the parliament building in Delhi. [Image (c) Wildlife SOS/Kunal Malhotra]
Bird rescues clearly dominated the month in Delhi, with an astounding 159 of them being saved. This was supplemented by 39 reptiles and 30 mammals, thereby taking the total for May in Delhi to 228 rescued animals.

Agra-Mathura, Uttar Pradesh

A heartwarming rescue and release operation involving two hog deer — an adult male and a juvenile female — became the month’s highlight for the Agra team. The deer were rescued from Tarauli village in Govardhan, Mathura by Wildlife SOS and Uttar Pradesh Forest Department. The animals had wandered into the village while being chased by a pack of street dogs.

After being attacked by a pack of stray dogs, both the deer were transported to the Wildlife SOS transit facility for medical observation and supportive care. [Image (c) Wildlife SOS/Shresatha Pachori]
After being attacked and in the process of fleeing from the dogs, both the deer injured their hindlegs. Concerned for their safety, villagers contacted Wildlife SOS on their helpline for assistance. Responding swiftly to the distress call, a joint rescue team reached the location and safely secured the two deer. Upon examination, the animals were found to have sustained minor scratch wounds on the hindlimb region. They were transported to the Wildlife SOS transit facility for medical observation and care.

Both the mammals received prompt veterinary attention and supportive care. Their injuries were fortunately superficial, and they responded well to treatment during their two-day recovery period. Following thorough health evaluations, the two hog deer were returned to their natural habitat in a secure forested area.

After thorough health evaluations, the hog deer were released back into the wild. [Image (c) Wildlife SOS/Shresatha Pachori]
The month witnessed a couple more deer and antelope rescues including nilgai and blackbuck, with the mammal numbers standing at 38. Additionally, the Agra team rescued 29 reptiles, saving species such as the Indian rat snake, common krait, spectacled cobra and Bengal monitor, to name a few. The month also saw 43 bird rescues — mostly of Indian peafowls — taking the total for May to 110.

Vadodara, Gujarat

The rescue team members in Vadodara were kept busy, with the phone ringing for multiple snake sightings on Sunpharma Road and nearby societies, including a venomous Russell’s viper snake from a garden. Other species included Indian rat snake, Indian wolf snake and trinket snake, to name a few. Most of the rescues took place from individual homes, gardens and housing societies.

Among these, a mention worthy incident was that of a four-foot-long spectacled (Indian) cobra, that was found injured in a godown in Undra. The godown was a facility for raw wood, and while the workers were at work shifting and loading the wood, the cobra got injured in the process. Timely intervention from our Rapid Response Unit proved to be crucial as the cobra suffered a spinal injury. The rescuer safely extricated the snake and handed the reptile over to the forest department veterinarian for immediate treatment.

An injured spectacled cobra was rescued from a raw wood storage facility in Undra, Vadodara. [Image (c) Wildlife SOS]
The Vadodara team ended up rescuing a total of 30 reptiles, including two Bengal monitor lizards. The month concluded with rescues of 13 mammals and 24 birds, taking May’s total tally for rescued animals to 67.

Jammu & Kashmir

Due to drastic changes in the seasonal cycle, the overall climate pattern is getting affected in Kashmir. The transitioning season of Spring is almost non-existent, while there is a change from extremely cold weather to a hot one. This sudden onset of summer and the abrupt temperature difference are also why there was a sudden appearance of snakes. Snakes in Kashmir are most active in the summer, and one of the main reasons for their increased activity is that this particular time coincides with their mating season.

Combining these factors, it is clear that snake rescues dominated the month in Jammu & Kashmir. Among them were two separate rescues, carried out from the same chicken coop in Budgam. In the first instance, a five-foot-long Indian rat snake was found entangled in the coop’s netting, visibly exhausted and struggling to breathe. The rescue team, equipped with specialised tools, gently cut through the mesh to safely release the distressed reptile. In a surprising follow-up rescue, another rat snake was discovered trapped in the same coop just days later.

The rescue team member carefully cuts through the nest to free the entangled rat snake. [Image (c) Wildlife SOS]
A Levantine viper rescue call led the team to venture to a residence in Athwajan during the night time. This region is a habitat of this species and finding them here is a commonplace occurrence. So it wasn’t surprising that the team rescued another Levantine viper the next day from the same house. All snakes were assessed for their health condition, and once deemed fit, were released back into the wild.

The Levantine viper being released back in the wild after a health assessment. [Image (c) Wildlife SOS]
The J&K Rapid Response Unit also rescued three Himalayan trinket snakes in the month, along with four Levantine vipers and 14 Indian rat snakes, taking the tally of reptiles to 21. Additionally, the team rescued 4 black kites, with the total number of rescued animals for May standing at 25.

Every month, we receive hundreds of calls regarding distressed animals trapped in urban areas. Wildlife SOS operates 24×7 emergency rescue helplines in four regions:

Delhi-NCR – +91-9871963535

Agra & Mathura in Uttar Pradesh – +91-9917109666

Vadodara, Gujarat – +91-9825011117

Jammu & Kashmir – +91-7006692300, +91-9419778280

If you come across any wild animal in distress, alert our rescue teams on these numbers as soon as possible.

Feature image: Wildlife SOS/Mradul Pathak

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Hotline Number | हॉटलाइन नंबर

Delhi NCT Region +91-9871963535
Agra Region (UP) +91-9917109666
Vadodra Region +91-9825011117
J&K Region +91 7006692300
+91 9419778280