Careers

Responsibilities :

• Respond to incoming calls on the Rescue Helpline number 
• Track and document the location, rescue operation status and the total rescue  time for each call 
• Coordinate with the rescue staff based on their availability and location for the  next rescue operation  
• Keep the caller informed about the status of the rescue operation at every  stage 
• Connect with the caller after completion of rescue operation for feedback 
• Co-ordinate effectively with the members of the rescue team to ensure a swift  response 
• Document each rescue operation in detail  
• Maintain and share monthly rescue reports with the Deputy Director – Sp.  Projects 
• Report to the Deputy Director – Sp. Projects regarding rescue team  requirements and leave approvals 
• Work closely with the social media team to keep them updated about rescue  operations 

Key skills:  

• Excellent communication skills. Knowledge of English and Hindi is a must.
• General interest in social issues, animal welfare and wildlife conservation 
• Team player, interest in learning new skills and comfortable working in a fast  paced environment

Responsibilities :

• Have a decent understanding of  how eCommerce & online transactions work
• Manage merchandising and product changes on website
• Collate and monitor key metrics on traffic , engagement & sales  
• Managing product inventory, maintaining inward & outward etc.
• Compiling daily sales data as per payment gateway and platform backend 
• Identify & manage web platform related aspects with designer and developer
• Reconciliation of logistics , delivery & payments processed
• Coordinating with digital marketing and social media agencies as required 
• Catalogue and listing uploading of the products on e-commerce website 
• Ensure Customer Invoicing is being processed seamlessly
• Return Policy Management
• Handling all customer queries on the website 
• Coordinate with logistics partner and manage delivery SLA’s and returns

Skills:

• Graduate or Postgraduate 
• Good verbal and written communication in English 
• Ability to Ideate & plan initiatives for the WildlifeSOS Ecommerce Platform
• Go–getter and a team player who is excited about the vision of WildlifeSOS 
• Should be good at Excel and Powerpoint
• Should have basic understanding of Digital Marketing
• Should be aware of Google Analytics and how to collate data as required
• Task and time management abilities are important with ability to prioritise
• Should be a fast learner with ability to multitask and work under pressure

Responsibilities :

• Develop an understanding and awareness about Wildlife SOS work.
• Make presentations and calls and explain about the organization’s work to members of the public in a clear and interesting way.
• Meet set income targets by signing paid supporters and individual donors for Wildlife SOS.
• Develop and manage long term relationship with donors and upgrading them up the donor pyramid.
• To aid the Fundraising and volunteering team.
• To Influence donors to donate or sponsor animals or provide volunteer services by following a prepared script to give organisation’s reference information.
• To ensure that fundraising and resource mobilization information are up to date.
• Manage information and record the profile and fundraising activity of donors on a database.
• Motivate and facilitate supporters to maximise the funds they raise.
• Inspire new supporters to raise money, while maintaining and developing relationships with existing supporters.
• To develop and generate volunteer and donor queries to support BBRC project.
• Any other activities or assignments as requested by the Management.
• Going for appointments.
• Assisting during stalls.

Responsibilities :

• Work closely with the social media manager to create engaging content for the organizations social media presence.
• Keep the social media channels updates, while seeking out new social media avenues and ways of connecting to the target groups.
• Manage the organizations social media channels including Facebook, Instagram, Linkedin, Twitter and other relevant platforms.
• Engage in social media presence creation on new and emerging social media platforms
• Create dynamic written, graphic and video content.
• Optimize content following Search Engine Optimization (SEO) and pay-per-click(PPC)
• Create content for audience engagement, promote audience interaction, encourage audience participation and increase audience presence on the website.
• Assist the social media manager with events, large projects and audience management and daily maintenance of the website.
• Develop social media campaigns.
• Manages social media communications.
• Suggest and make the website more user-friendly and up to date.
• Work collaboratively with internal teams to build and execute digital marketing strategy.
• Track, analyze, and report on performance of website and social media.
• Executes the scheduling and approval of social media posts and reports as well as manages continual evaluation and improvement of those posts

Skills:

• Knowledge of analytical tools such as Google Analytics and Google AdWords.
• Proficiency in Microsoft Office Suite required; experience in InDesign, Illustrator, Adobe Photoshop, and video-editing software a definite plus
• Marketing or Social Media Marketing Degree Preferred.
• Technology Skills, SEO and PPC.
• Excellent interpersonal and communication skills
• Strong understanding of social media and marketing communications
• Ability to make recommendations based on campaign analytics
• Social media platform management (Hootsuite, Sprout, etc.) experience
• Basic ability to edit photos and video
• Basic photography and video skills
• Basic understanding of Public Relations

Responsibilities :

• Acting as a first point of contact: dealing with correspondence and phone calls
• Managing diaries and organising meetings and appointments
• Booking and arranging travel, visas, transport and accommodation
• Organising events and conferences
• Reminding the founders / CEO of important tasks and deadlines
• Typing, compiling and preparing reports and presentations
• Managing databases and filing systems
• Liaising with staff, donors, etc
• Collating and filing expenses
• Dealing with incoming email, faxes and post, often corresponding on behalf of the manager
• Occasionally travelling with founder / CEO to take notes or dictation at meetings or to provide general assistance during presentations
• Develop quick understanding of the wider groups, internal organization and ways of working.
• Maintain all hard copy and digital records for ongoing executive projects
• Create meeting minutes for the meetings
• Deliver and pick-up business-related correspondence
• Conducting research for assignments
• Preparing short notes and briefs prior to founder / CEO’s meetings.

Skills:

• Discretion, Loyalty and trust : you will often be party to confidential information
• Flexibility and adaptability
• Good verbal and written communication skills
• Organisational skills and ability to multitask
• Ability to be proactive and take initiative
• Tact and diplomacy
• Must work independently & good team player
• Excellent communication skills
• Proficient in MS office
• Educational qualification: A bachelor’s degree
• Previous experience as a personal assistant
• Write speeches and draft letters, e-mails .
• Prepare Power point presentations at short notice
• Able to work under pressure & stay calm
• Work closely with the founder / CEO and assist in every way.

Responsibilities :

• Capture and edit visual content – pictures and videos for multiple platforms.
• Work cooperatively with the team to develop and produce pictures/ videos.
• Operate various equipment, including video camera, and video editing tools and software.
• Ability to compose consistent shots with visual standards, quality levels and creative briefs.
• Process files properly – organizing, naming, resizing and color correcting.
• Ability to manage workload and ensure effective execution.
• Effective communication with peers and supervisors.
• Open to travel on short notice.
• Open to working from different locations.
• Perform other duties as assigned.

Skills:

• Editing and audio mix experience.
• Ability to work from a creative brief and respond to feedback.
• Deep understanding of video creation for digital platforms and storytelling on social platforms.
• Portfolio demonstrating a high proficiency in digital photography, lighting, composition and creativity.
• Proficiency with software- Adobe Premiere Pro, Photoshop and Lightroom.
• Should have strong communication skills.
• Must be proactive, organized and efficient.
• Ability to multitask and prioritize multiple projects and tight deadlines.
• Ability to use standard technical equipment.
• Associate degree or equivalent certification in video/film production.

Responsibilities :

• Conceptualising and research for press releases and monitoring news from print & broadcast media.
• Maintaining and developing relationships with journalists and external agencies.
• Garnering new media contacts on a monthly basis.
• Research and development for blogs, animal updates, articles, internal newsletter and other written communication reports.
• Developing key collaterals and communication tools for Wildlife SOS.
• Develop quality content for social media platforms.
• Help the team in drafting content for grants, awards applications and annual reports.
• Respond to audience and press queries by understanding inquiry.
• Coordinating with Delhi & Agra rescue teams for regular rescue updates 
• Actively participate in relevant organizational meetings and events.
• Participating in relevant events including exhibitions, awareness programs etc.
• Get photos and updates on projects & updates from concerned centres and teams.
• General administrative duties (filing, phone calls, coordinating)

Skills and Experience required:

• Graduate/postgraduate in mass media or communications for development OR Social Work Graduate with interest/passion for Communications.
• 1-2 years’ experience in Communications or journalism role.
• Excellent writing skills with an ability to write in different styles and voices.
• An understanding of the Media and Digital platforms.
• Proficient in Hindi & English – both written and verbal.
• Professional demeanor.
• Ability to complete tasks according to timelines.
• Good communication and presentation skills.
• Ability to multitask and handle a variety of projects at once.
• Outcome Oriented.
• Team player.

Responsibilities :

Collateral & Reports
Will be responsible to support the team in the development of all key collaterals and communication tools for Wildlife SOS.  This will include the drafting and development of copy/content for all collaterals and publications, the regular capture of case studies from the field and proof-reading and editing. Specific tools and collaterals will include, but not limited to, the following:

• Collaterals – Organisational brochure/case for support, program brochures, fact sheets, caselets
• PowerPoint presentations – Responsible for providing inputs into the development and dissemination of PPTs and presentations for Wildlife SOS, case for support, each program and sub program of Wildlife SOS.
• Annual Report – You will be responsible for the collation of content for the ACF annual report in alignment with the AR theme and style (as set by Communications Consultant & Graphic Designer). This will include copy writing, selection of images, internal reports and testimonials.
• Other publications – You will be responsible for contributing to the development of copy and editing of other internal and external publication i.e. knowledge sharing papers/publications.

Content Support – Digital
You will support the team in the development of quality content to support all online platforms.  This will include, but not limited to:

• Website: You will help provide content for the development of the new Wildlife SOS website and provide new case studies and stories on a regular basis to update and refresh website content.
• Blog: You will work as part of a team to plan and write content for the Wildlife SOS blog. This will include up to 20 articles every month.
• Monthly Newsletter – Responsible for facilitating planning of 12 x Wildlife SOS Newsletters, including identification of 6-8 story ideas, drafting of stories, editing. This will also include the oversight of other contributors.  You will also be responsible for driving dissemination growth and strategy, including expansion of database and overseeing regular updation of database.

Content Support – Events & Media
Where necessary you will support the Events & PR Manager, and Media Manager in the preparation of media releases, content for event invitations and collaterals and other information to support these two functions.

• Media: You will help write media releases, prepare press kits, write articles for feature publications and collate content to inform journalists of the work of Wildlife SOS.
• Events & PR: You will help with the preparation of content and collaterals for wildlife SOS events and PR activities.

Grant Writing, Donor Proposals & Reports
You will provide support to the team for the development of draft content for Wildlife SOS grants, donor proposals and reports.  This will involve liaison with program managers to gather content and the organization of content in alignment with donor requests and questions.

• Grant Applications – You will play a role in drafting grant applications for a variety of funding opportunities – outlining and developing strong argument for the need for wildlife conservation in India, presenting the work of Wildlife SOS and the impact it has created over the years.
• Donor Proposals – You will work with the Fundraising manager to prepare donor proposals and templates.
• Donor Reports – You will work with the Fundraising Manager to draft donor reports on a regular basis, including collation of case studies, images and impact data from the field.

Skills and Experience:

• Graduate/postgraduate in mass media or communications for development OR Social Work Graduate with interest/passion for Communications.
•  3-5 years experience in Communications or journalism role.
• Excellent writing skills with an ability to write in different styles and voices.
• An understanding of the Media and Digital platforms.
• Proficient in Hindi & English – both written and verbal.
• A good eye for design.
• Professional demeanor.
• Ability to complete tasks according to timelines.
• Good communication and presentation skills.
• Ability to multitask and handle a variety of projects at once.
• Outcome Oriented.