Careers

Responsibilities :

Job Summary: The Communications Manager is responsible for developing and implementing a comprehensive communication strategy that effectively communicates the organization’s objectives, values, and brand to external and internal stakeholders. The Communications Manager will manage a team of communication professionals to ensure consistent messaging across all channels and ensure that all communication initiatives align with the organization’s goals and objectives.

Duties and Responsibilities:

Develop and implement a comprehensive communication strategy that effectively communicates the organization’s objectives, values, and brand to external and internal stakeholders.

Manage a team of communication professionals to ensure consistent messaging across all channels.

Planning the timing and nature of content for the website. Liaise directly with colleagues to design and develop content based on engagement objectives and strategic communications priorities.

Work with other departments to identify communication needs and develop appropriate messaging.

Brainstorm new ways to better engage supporters and boost metrics.

Suggest possible social media fundraising strategies using new/existing platform tools.

Suggest content strategies and campaigns to Communications team.

Develop key performance indicators for measuring the success of the communication efforts.

Reviewing newsletters and press releases: you supervise all internal and external communications channels. That means you have to write press releases, newsletters and brochures or review content written by the communications team to ensure it resonates with the brand message. You also approve all media-related documents.

Develop and maintain positive relationships with media outlets, key stakeholders, and other relevant organizations.

Marketing planning, budgeting, roll-out, tracking, and executive reporting with actionable insights

Monitor and measure the effectiveness of communication strategies and adjust as needed.

Manage the digital marketing strategy, lead, manage, and train digital marketing team, assigning projects and monitoring deadlines.

Expanding our reach within print/ digital media and garnering new contacts every week

Work in the field and at the centers to gain a better understanding of operations with an objective to create stories and content for media, press & for blogs.

Develop and maintain crisis communication plans and protocols.

Managing crisis communications, including preparing statements and coordinating media responses during emergencies or other critical incidents.

Maintain donor relationships with donors & regularly update them with reports and content.

Research, development and editing for blogs, articles, animal updates, newsletter and other written communication products.

Setting a monthly target for you and your team and achieving the same each month

Monitoring the company’s digital platforms, need to oversee the content on digital platforms managed by the organization. To check the website and social media accounts to ensure the content aligns with established brand guidelines.

Provide leadership and guidance on communication best practices to other departments.

Create a training document for new recruits joining Wildlife SOS

Participating in relevant events including exhibitions, awareness programs etc.

Serve as the organization’s spokesperson when needed.

Reports to the Director and Co-Founders

Qualifications:

Bachelor’s and Master’s degree in Communications, Journalism, Public Relations, or related field.

Need to be an expert copyeditor

Minimum of 5 years of experience in communications, public relations, or related field.

Demonstrated experience developing and implementing successful communication strategies.

Excellent writing skills with an ability to write in different styles and voices.

Strong leadership and management skills.

Significant experience working as a media officer, or a senior PR executive actively promoting stories to the media and dealing with enquiries from journalists.

Experience of preparing spokespeople (e.g., Chief Executive, Directors and local groups) for media interviews.

Ability to work collaboratively with other departments and stakeholders.

Experience managing a team of communication professionals.

Strong knowledge of media relations and crisis communication.

Strong knowledge of social media platforms, LinkedIn, Twitter, Instagram, Facebook etc.

Ability to work in a fast-paced environment and handle multiple priorities.

Strong problem-solving skills and attention to detail.

Ability to conceptualise, create and deliver an organisational communications strategy

Good communication and presentation skills.

Well-developed prioritizing skills, and the ability to work to tight media and internal deadlines.

A collaborative and teamwork-oriented mindset.

Exceptional judgement and analytical skills and experience of applying these in a fast-moving environment.

Knowledge of photo or video editing software is an added advantage.

Responsibilities :

• Conceptualizing and research for press releases and monitoring news from print & broadcast media.
• Maintaining and developing relationships with journalists and external agencies.
• Garnering new media contacts on a monthly basis.
• Research and development for blogs, animal updates, articles, internal newsletter and other written communication reports.
• Developing key collaterals and communication tools for Wildlife SOS.
• Develop quality content for social media platforms.
• Help the team in drafting content for grants, awards applications and annual reports.
• Respond to audience and press queries by understanding inquiry.
• Coordinating with Delhi & Agra rescue teams for regular rescue updates
• Actively participate in relevant organizational meetings and events.
• Participating in relevant events including exhibitions, awareness programs etc.
• Get photos and updates on projects & updates from concerned centres and teams.
• General administrative duties (filing, phone calls, coordinating)

Skills:

• Graduate/postgraduate in mass media or communications for development OR Social Work Graduate with interest/passion for Communications.
• 1-2 years experience in Communications or journalism role.
• Excellent writing skills with an ability to write in different styles and voices.
• An understanding of the Media and Digital platforms.
• Proficient in Hindi & English both written and verbal.
• Professional demeanor.
• Ability to complete tasks according to timelines.
• Good communication and presentation skills.
• Ability to multitask and handle a variety of projects at once.
• Outcome Oriented.
• Team player.

Responsibilities :

• Assisting the foundation in the selection, implementation and monitoring of charitable grants for social causes.
• Fostering relations between the organisation and grantees
• Reporting on foundation and grant utilization progress activities to top management
• Assist in development and recommendation of the grant budget. 
• Draft grant proposals and supporting documents based on the funding requirements of the organization.
• Submit proposals to grant coordinators for approval.
• Maintain positive relationships with fund providers and other stakeholders.
• Maintain records and submit reports related to grant opportunities.
• Study and understand the history, structure, objectives, programs and financial needs of the organization.
• Travel to attend meetings or news conferences
• Perform any other related duties as assigned 

Skills and Experience:

• A master’s degree in Social Welfare 
• Experience of working with charitable organizations, social causes and NGOs will be an added benefit
• Good leadership qualities, Logical and analytical thinking skills
• A passion for social welfare community support, charitable cause and animal welfare
• Ability to work with different types of people
• Work as a team player and be able to motivate staff members 
• Willingness to work from office or site for 6 days in a week 
• Excellent writing and speaking skills 
• Excellent organizational and team coordination abilities
• A pleasant personality
• Proficient in Hindi, English and Marathi – both written and verbal.
• Ability to complete tasks according to timelines.
• Ability to multitask and handle a variety of projects at once.
• Outcome Oriented person

Responsibilities :

• Develop an understanding and awareness about Wildlife SOS work.
• Make presentations and calls and explain about the organization’s work to members of the public in a clear and interesting way.
• Meet set income targets by signing paid supporters and individual donors for Wildlife SOS.
• Develop and manage long term relationship with donors and upgrading them up the donor pyramid.
• To aid the Fundraising and volunteering team.
• To Influence donors to donate or sponsor animals or provide volunteer services by following a prepared script to give organisation’s reference information.
• To ensure that fundraising and resource mobilization information are up to date.
• Manage information and record the profile and fundraising activity of donors on a database.
• Motivate and facilitate supporters to maximise the funds they raise.
• Inspire new supporters to raise money, while maintaining and developing relationships with existing supporters.
• To develop and generate volunteer and donor queries to support BBRC project.
• Any other activities or assignments as requested by the Management.
• Going for appointments.
• Assisting during stalls.

Responsibilities :

• Review and update all human resources policies to meet the organizations needs
• Plan and facilitating HR activities in the team: contract, recruitment, employee relations
• Handle employee grievances formally and informally, forward them to concerned department and follow up for resolution.
• Play the role of employee champion by knowing and counselling their employees as and when required.
• Ensure to develop job descriptions for current/new positions
• Assist the organisation by developing and keeping a list of potential candidates for quick recruitment at any given point of time
• Conduct police verification for employees, employee verification through references, past positions held, due diligence of candidates considered for recruitment
• Maintain current organizational chart and current staff contact list
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
• Handle employee grievances and develop a diplomatic grievance handling method through confidence building and employee recognition.
• Assist the progress of job planning and performance management
• Support for procedures or papers relating to personnel or staffing issues
• Conduct instruction for staff members about admin and hr procedures
• Update and maintain the training database of all the staff
• Develop and maintain updates and historic records of staff for HR and legal purpose
• Organise staff skill building and also employee bonding exercises
• Scheduling job interviews and assisting in interview process
• Orienting new employees to the organization (setting up a designated log-in, workstation, email address, etc.)
• Maintaining current HR Files and employee databases
• Other HR related assignments
• Acting as a first point of contact: dealing with correspondence and phone calls
• Reminding the founders/CEO of important tasks and deadlines
• Managing databases and filing systems
• Collating and filing systems
• Develop quick understanding of the wider groups, internal organization was of working
• Maintain all hard copy and digital records for ongoing executive projects
• Reporting to the deliverables and assignments as and when requirements by the management

Key Skills:

• Graduate/postgraduate in Human resources.
• Proficient in Hindi & English both written and verbal.
• Go-getter and a team player who is excited about the vision of Wildlife SOS
• Should be good at Excel and Power point
• Task and time management abilities are important with ability to prioritise
• Should be a fast learner with the ability to multitask and work under pressure
• Professional demeanor.
• Ability to complete tasks according to timelines.
• Good communication and presentation skills.
• Ability to multitask and handle a variety of projects at once.
• Outcome Oriented.
• Team player

Responsibilities :

• Source and recruit volunteers through various techniques (databases, e-mail, social media etc.)
• Planning and organizing events, including site selection, logistical arrangements, purchasing supplies, promoting events, scheduling and being the primary point of contact for the event.
• Produce schedules for everyday activities
• Assign responsibilities to the right people for special events
• Coordinate teams of volunteers for large-scale actions
• Communicate frequently with volunteers to ensure they are satisfied and well-placed
• Using marketing tools such as outreach programs, e-mails, and volunteer databases.
• Periodic evaluation of volunteers.
• Community outreach activities.
• Fundraising
• Disseminate information for upcoming actions and events
• Keep detailed records of volunteers’ information and assignments
• Εnsure the purpose of the organization and its actions is clearly communicated
• Other administrative and management duties as assigned.

Skills:

• Graduate/postgraduate in mass media or communications for development 
• Excellent writing skills 
• Excellent organizational and team coordination abilities
• A pleasant, outgoing personality
• Proficient in Hindi & English – both written and verbal.
• Ability to complete tasks according to timelines.
• Good communication and presentation skills.
• Ability to multitask and handle a variety of projects at once.
• Outcome Oriented.

Responsibilities :

• • Working closely with the Communications team, reporting to Head of Communications and Co-Founders
  • Coordinating with graphic designer to create collaterals, posters, infographics etc
  • Coordinating with field staff and photographers for content or project execution
  • Celebrity engagement – approaching new celebrities, building celebrity database and converting them into supporters/donors/patrons, organizing celebrity visits to the centres
  • Handling all filming projects – Liaison with filming production houses, broadcasters, filming cast and crew, coordinating with various teams 
  • Working closely with the press team to coordinate video interviews, media filming, potential new press stories etc
  • Develop new and imaginative online and offline campaigns and out-of-the-box activities, creating a yearly calendar
  • Organizing and coordinating small scale and large scale events, national and international workshops, seminars
  • Organizing, coordinating with tour operators and other relevant persons for annual expeditions (Founders Trip)
  • Organizing and coordinating digital events, webinars, panel discussions, interviews
  • Thank you calls or emails to people who have donated and/or attended an event
  • Networking with people and HNI’s at events.
  • Creative content creation, video production, creative direction – working closely with the videographer and editor to ideate, execute and deliver final product
  • Updating and tracking various sheets including annual metrics, events, celebrities, donors etc
  • Creating presentations for various events
  • Ideating, scripting, recording and editing the WSOS podcast (Elephant Tails)
  • Organizing interviews with famous personalities, drafting scripts, recording and editing WSOS talk show
  • Regular follow ups and updates to donors, supporters and stakeholders
  • Approaching new corporates/organizations for partnerships or collaborations, managing existing brand partnerships 
  • Drafting proposals for partnerships and collaborations
  • Working with the legal team to create or edit MoU’s or other legal guidance
  • Coordinate with accounts department periodically and as required to end out donation receipts
  • Develop strategies to encourage new or increased contributions.
  • Researching and signing up for upcoming events and conferences
  • Assist communications team with additional help in other areas
  • Assisting with rescue calls and coordinating with rescue team as and when required

  Skills and Experience

  • Graduate/postgraduate in Communications field
  • Established understanding in Public Relations.
  • Must be a people person 
  • Excellent speaking skills – Confident in speaking to small or large groups of people
  • Excellent writing skills (English) and verbal communication skills.
  • Proficient in Hindi & English – both written and verbal.
  • Basic Understanding of prospect donor target markets (ie HNI, CSR, Foundations, Rotary/Lions)
  • A detail oriented person.
  • Ability to work in a team
  • Ability to work under pressure and meet deadlines
  • Have a flexible approach to work
  • Diligent Worker
  • Ability to Multitask and handle a variety of projects at once
  • Ability to work on their own to drive projects through to completion
  • Should be able to travel to field sites on a short notice
  • Be comfortable to work on field as and when required

Responsibilities :

• Have a decent understanding of how eCommerce & online transactions work
• Manage merchandising and product changes on website
• Collate and monitor key metrics on traffic, engagement & sales
• Managing product inventory, maintaining inward & outward etc.
• Compiling daily sales data as per payment gateway and platform backend
• Identify & manage web platform related aspects with designer and developer
• Reconciliation of logistics, delivery & payments processed
• Coordinating with digital marketing and social media agencies as required
• Catalogue and listing uploading of the products on e-commerce website
• Ensure Customer Invoicing is being processed seamlessly
• Return Policy Management
• Handling all customer queries on the website
• Coordinate with logistics partner and manage delivery SLAs and returns

Skills:

• Graduate or Post Graduate
• Good verbal and written communication in English
• Ability to Ideate & plan initiatives for the Wildlife SOS E-commerce Platform
• Go-getter and a team player who is excited about the vision of Wildlife SOS
• Should be good at Excel and Power point
• Should have basic understanding of Digital Marketing
• Should be aware of Google Analytics and how to collate data as required
• Task and time management abilities are important with ability to prioritise
• Should be a fast learner with the ability to multitask and work under pressure

Responsibilities :

– Write Content to Different Briefs

• Write content for blogs and web pages, newsletters, brochures, and whitepapers. 
• Write and market copy to promote our organization and services
• Writing technical documentation or adapting complex information to a more digestible format.
• Craft and send our monthly newsletter

– Manage Editorial Calendars

• Manage the editorial calendar and ensure timely publication
• Produce around key search terms for higher traffic and online visibility

– Proofread and Edit Content

• Monitor web traffic and user engagement (e.g. bounce rates)
• Proofread, re-structure and edit articles by content writers
• Improve illustration in collaboration with marketing and design teams
• Edit all content that’s produced within the team to highlight any inaccuracies in information or amend spelling and grammatical errors before the content is published. 

– Optimize Content Based on SEO Guidelines

• Optimize published pieces using SEO guidelines
• Find ways to edit content to include keywords and optimize copy to meet best SEO practices. 

– Generate New Ideas and Concepts

• Generate new ideas around industry-related topics
• Update our website and social media pages with new content
• Use online sources to research topics
• Finding new ideas to market a new product or service, developing concepts for content production-relevant to the latest industry trends. 
• May work independently to come up with these ideas or work as part of a team to brainstorm suggestions.

Skills:

• Graduate/postgraduate in mass media or communications for development OR Social Work Graduate with interest/passion for Communications.
• Excellent writing skills with an ability to write and edit in different styles and voices.
• Proven work experience as a Content Editor
• An understanding of the Media and Digital platforms.
• Proficient in Hindi & English – both written and verbal.
• A good eye for design and detail
• Professional demeanor.
• Ability to complete tasks according to timelines.
• Familiarity with SEO and keyword research
• Hands-on experience with Content Management Systems (e.g. WordPress)
• Good communication and presentation skills.
• Ability to multitask and handle a variety of projects at once.
• Outcome Oriented.